Accessibility
Accessibility Guidelines
As a minimum, all pages of this website aim to conform to level A of the Web Content Accessibility Guidelines 2.0. These guidelines are the internationally recognised benchmark for building accessible web pages.
Here at LifeSearch we are passionate about protecting families, so we aim to ensure our services are accessible to everyone. We continually review our website and digital services to improve usability, remove barriers and support people with different needs, abilities and technologies. Here’s how:
Making the most of your visit to LifeSearch
Our website has been tested as compatible with the following web browsers and, where possible, the latest versions. We regularly review compatibility to ensure users can access our content reliably across common devices and platforms.
- Internet Explorer (Windows)
- Google Chrome
- Firefox (Windows and Mac)
- Safari (Mac)
- Opera v9
We fully support the use of the Text Relay resource, simply add 18001 before our telephone number to use the service. You can also resize text, change fonts and adjust colours on our website to help you navigate more comfortably. These features can make reading easier and improve visibility for many users.
Here are some useful links to help you do that and more:
- Make your mouse easier to use
- Use your keyboard instead of a mouse
- Talk to your device
- Make your device talk to you
- Make text larger
- Change your colours
- Magnify the screen
Our literature
If you need large print, Braille or audio versions of any insurer literature you receive through LifeSearch, we will do our best to accommodate this wherever possible. Please call 0845 070 0401 or contact us using one of the alternative methods listed below and our team will be happy to help.
How did we do?
We are always looking to improve the accessibility and usability of our website. Please get in touch and let us know how easy our website was to use, or if you experienced any issues while browsing.
- Email us at customercare@lifesearch.co.uk
- Fax us on 0845 458 0365
- Phone us on 0203 764 0103
- Write to us at: - LifeSearch Limited, 401 Grafton Gate East, Milton Keynes, MK9 1AT.
Please note: Due to the Covid-19 pandemic, it may occasionally take us a little longer to receive and respond to postal mail, particularly where redirections are in place. Thank you for your patience and understanding.